Wow Air failure strands 1000’s of passengers

Wow Air planePicture copyright

Iceland’s Wow Air has stopped flights, stranding 1000’s of passengers.

Its web site says Wow Air has ceased operations and cancelled all flights. Wow says passengers needing to journey ought to ebook with different airways.

The provider, which had been in funding talks with traders, flew from London Stansted and Gatwick within the UK.

It mentioned some airways might provide flights at a lowered fee, so-called rescue fares, and it could publish info on these when it turns into out there.

The journey editor of the Impartial, Simon Calder, mentioned in these conditions different airways would step in as they didn’t search to earn a living out of “a nasty state of affairs”.

He mentioned passengers shouldn’t spend “a fortune on various flights until you had been in an actual hurry”.

Airways together with Wizz Air, Easyjet and Norwegian had been providing flights, he added.

Norwegian mentioned that repatriation fares could be out there at a 25% low cost, topic to availability, so long as passengers might present a sound Wow Air reserving. These could be out there till April eight.


One affected passenger was Aoife O’Dwyer, who was attributable to go on honeymoon to Iceland on Saturday along with her spouse, Jen.

In a tweet she mentioned she was “devastated” that her “dream honeymoon journey” was postponed.

Wow’s web site suggests a spread of doable strategies of redress.

It mentioned passengers coated by numerous protected reserving strategies, together with reserving by bank card or by way of a European journey agent, ought to attempt to get their a reimbursement from them.

In any other case it says they might be entitled to some compensation from Wow, “together with in accordance with European regulation on Air Passenger Rights”, or, in case of a chapter, claims needs to be filed to the administrator or liquidator.

Picture copyright

Picture caption

Founding father of Wow Air and chief government Skuli Mogensen with cabin crew

Wow was based in 2011 by its chief government, Skuli Mogensen. It began flights in 2012 and grew to make use of 1,00zero individuals, carrying three.5 million passengers final 12 months in its 11 plane.

It operated each brief and lengthy haul routes, flying to Copenhagen and Alicante in Europe and Washington and Boston within the US.

Rory Boland, the journey editor of Which?, mentioned Wow had been promoting flights proper up till 07:00 on Thursday morning. “Passengers will fairly rightly be appalled that Wow Air was nonetheless promoting tickets proper up-to-the-minute it collapsed.

“You will want to examine should you booked your flights as a part of a bundle as this can imply you might be ATOL protected and shall be entitled to your a reimbursement.

“If not, you should still have the ability to declare by way of your journey insurance coverage or card issuer however it’ll rely in your circumstances.”

Nonetheless, impartial monetary info enterprise Defaqto warned that lower than half (48%) of journey insurance coverage insurance policies supplied cowl for airline failure as customary, that means that travellers might be left unprotected if the airline they’ve booked with will get into monetary issue they usually can not journey.

A variety of airways have run into monetary hassle just lately, with elements corresponding to increased gas payments and extra capability within the sector contributing to their issues.

Earlier this 12 months, Germany’s Germania filed for chapter, and UK regional airline Flybmi stopped flying in February.

The UK’s struggling Flybe was taken over earlier this month for only one penny a share.

Even large finances airline Ryanair reported its first quarterly loss since March 2014 final month.

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